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Salesforce Spring ’20: Our Top 10 Features [Video]

Lucy Mazalon

By Lucy Mazalon

Published January 13, 2020
Updated October 04, 2023

The Salesforce Spring ’20 release is just around the corner – so it’s time to get ready for some great new features. Here’s our top 10.

See demos and screenshots of:

  • #1: Einstein Opportunity Scoring
  • #2: Clone Objects with Related Records
  • #3: Einstein Voice
  • #4: Lightning News in more Countries
  • #5: URL Hacking
  • #6: Assign Tasks to a Queue
  • #7: In-App Guidance Improvements
  • #8: Advanced Sales Cadences
  • #9: Case Hover & Edit
  • #10: Guests can use Lightning Scheduler

Check out more Spring ’20 content on the blog:

Salesforce Spring ’20 Release Date + Preview Information

10 Of My Favourite Salesforce Spring ’20 Features

Spring ’20 Treasure Hunt: Pre-Release Orgs Are Live!

Salesforce Spring ’20: Pardot New Feature Preview

The Author

Lucy Mazalon

Lucy Mazalon

Lucy is the Finance Director at Salesforce Ben. She is a 10x certified Marketing Champion and founder of The DRIP.

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Comments:

    Todd
    January 22, 2020 3:33 pm
    D'oh! I just tried #2 in a Preview Sandbox. It doesn't allow cloning Campaigns and Campaign Members! Even though that has been on the IdeaExchange or more than 9 years. Instead, it closed the Campaign and Campaign Member Statuses? Ugh! So, so disappointing.
    Reply
    Lucy Mazalon
    January 23, 2020 1:18 pm
    That is annoying! As a marketer, that would be a big plus for me... let's see where the idea goes. I saw the 9 year old idea, but this one says it's in development to be delievred in the 'not too distant future'! https://success.salesforce.com/ideaView?id=0873A000000CTPJQA4
    Reply