SalesforceSummaries is a publication that delivers the key insights from Salesforce YouTube videos. We aim to be the getAbstract.com of Salesforce tutorial videos. These publications will save you time as you keep up to date with the latest technological changes within the Salesforce ecosystem. Introduction: The purpose of this… Read More
I find it hard to believe we are already in the month of May in 2019, but here we are! This year Dreamforce is late on in the year, but before you know it, the time will be upon us. This dynamic, ever-expanding post will… Read More
We’re living in an increasingly connected world, where one bad interaction with a customer doesn’t just cost you that customer but also prospective customers due to word-of-mouth. In fact, 95% of customers will tell others about a bad experience and most people trust online reviews… Read More
Introduction All good admins know that unless there is an exceptionally good reason to do otherwise, changes should be made in a sandbox. Especially if the changes are many and large, such as a lightning migration. So of course this means that once you are… Read More
Have you ever come across a scenario when emails sent from Salesforce are going to your spam folder? This continues even if you mark the email as ‘Not A Spam’. This situation can be resolved by using Salesforce’s Email Relay functionality. This comes in very… Read More
Email is still one of the most influential ways to communicate online with your customers. The average potential ROI an email campaign can deliver is a whopping 3800%, which makes email the most preferred and profitable communication channel for companies. Salesforce Marketing Cloud (SFMC) provides… Read More
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