Admins

Top 10 Posts of 2022: Admin Edition

By Christine Marshall

As we head towards the end of each year, the Salesforce Ben team likes to take a step back and look at our achievements and milestones during the year that has passed. We are always proud of what we and our group of community contributors have produced, adding significant value to the Salesforce ecosystem.

With tons of posts published for admins, and our highest views of all time, we were curious to find out which were the most popular posts with Admins? Well, the results are in! Here are the ten posts aimed at Salesforce Admins that received the top pageview counts this year.

10. Guide to Salesforce DLRS (Declarative Lookup Roll-Up Summaries)

The Declarative Lookup Roll-Up Summaries (DLRS) managed package is a must-have for creating roll-up summaries between lookup relationships. Andy Fawcett’s open-source tool is a gift, enabling you to define roll-ups using standard UI declaratively, with no coding required!

This guide will cover the high-level details, plus a couple of example use cases. First, let’s outline the challenge you need to solve.

READ MORE: Guide to Salesforce DLRS (Declarative Lookup Roll-Up Summaries)

9. How to Create a Report in Salesforce

Salesforce reporting is possibly the most valuable capability you have at your disposal. With the wealth of information in your Salesforce org, it is vital that you know how to create a report in Salesforce so that your users can view the data that is relevant and important to them.

The Salesforce Report Builder is where users create reports, add filters, and define the fields to display. Not only do you have access to many pre-built reports which you can run or customize, but you also have the ability to create Custom Reports specific to users’ requirements.

In this post, we’ll cover exactly how to create a report, as well as the different types of reports and custom reports.

READ MORE: How to Create a Report in Salesforce

8. Migrate Salesforce Workflow Rules & Process Builder to Flow

Following the announcement of the impending retirement of Workflow Rules and Process Builder, you might be wondering how this change affects you and how you can move your automations to Flow.

Tim covers the Migrate to Flow tool, how to develop a migration strategy, plus best practices and considerations. There’s even a nifty video tutorial on how to migrate a Workflow Rules to Flow Builder.

READ MORE: Migrate Salesforce Workflow Rules & Process Builder to Flow (+ Video)

7. Ultimate Guide to Salesforce Dynamic Related Lists

We have Dynamic Forms, Dynamic Actions, Dynamic Interactions, and now Dynamic Related Lists! Salesforce Dynamic Related Lists add a new component to Lightning pages: Dynamic Related List – Single. This component gives you the ability to create custom related lists that can be filtered to dynamically display only when particular criteria are met.

In this guide, I cover everything you need to know to make the most out of this brand new Summer ’22 feature, including tips, tricks, and top considerations – plus, we’ve even included a video tutorial!

READ MORE: Ultimate Guide to Salesforce Dynamic Related Lists

6. Salesforce Object Key Prefix List

This list has proven very useful to our readers this year. Discover the commonly used Salesforce objects, their “Object Key Prefix”, and when to use them!

READ MORE: Salesforce Object Key Prefix List

5. Salesforce to Retire Workflow Rules and Process Builder

Workflow Rules and Process Builder are being retired and the future is Flow. In this article, we’ll examine the current retirement timeline, plus, we’ll provide you with some ideas and resources to help you get started.

READ MORE: Salesforce to Retire Workflow Rules and Process Builder

5. Learn Salesforce Order of Execution

Building solutions with Salesforce is a fairly easy task, but if you do not go below the surface, your solutions may end up creating unintended technical debt in your system. This can slow down your org – or worse yet, you may start finding fatal errors due to exceeding limits.

When you save a record, it goes through a specific sequence of events – the Salesforce Order of Execution.

READ MORE: Learn Salesforce Order of Execution

3. What Is a Salesforce Sandbox?

A Salesforce Sandbox environment enables you to test new configuration, code, and automation outside your production (live) instance. It’s like a replica of your production instance with some or all of your metadata and data depending on your sandbox type.

Tom explains everything you need to know about sandboxes, including the different types and how to use them – we’ll be taking a look at sandboxes in a Salesforce context.

READ MORE: What is a Salesforce Sandbox?

2. Everything You Need to Know About Salesforce Queues

Salesforce Queues prioritize, distribute, and assign records used by teams that share workloads. Use Queues in Salesforce for managing cases, leads, tasks, contact requests, orders, service contracts, knowledge articles, and custom objects.

This guide will cover how Salesforce queues work, and provide step-by-step guidance for setting up your first queue.

READ MORE: Everything You Need to Know About Salesforce Queues

1. Salesforce Dynamic Forms: Overview & Deep Dive Tutorial

Our deep dive into Dynamic Forms has had multiple updates this year, covering the latest enhancements to this amazing feature by Salesforce, including Dynaimc Forms for standard objects!

In this post, we’ll cover what Salesforce Dynamic Forms are and how to get started, as well as what is and isn’t supported.

READ MORE: Salesforce Dynamic Forms: Overview & Deep Dive Tutorial

Bonus! We’ve also added a brand new YouTube video about Dynamic Forms! You can find it on our YouTube channel here.

Summary

Well that’s a wrap for our top 10 admin posts in 2022. We can’t wait to bring you more exciting content in 2023.

If there are any topics or posts you would particularly like to see in 2023, let us know in the comments!

The Author

Christine Marshall

Christine is the Courses Director at Salesforce Ben. She is an 11x certified Salesforce MVP and leads the Bristol Admin User Group.

Comments:

    Daryl Moon
    December 21, 2022 6:33 pm
    Thanks for an other year of great content Ben and team. Looking forward to more great reads in 2023.
    Lauren Westwood
    January 10, 2023 12:23 pm
    Thanks Daryl! We're looking forward to sharing lots of new content this year.
    Karen
    January 12, 2023 5:33 am
    Hi, just confirming what is the official date for the retirement of the process builders now?
    Christine Marshall
    February 10, 2023 2:51 pm
    The ability to create new PBs is likely to be turned off later this year (2023). Check out the timeline here: https://www.salesforceben.com/salesforce-to-retire-workflow-rules-and-process-builder/

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