Salesforce Dynamic Actions – Overview & Deep Dive Tutorial
While Dynamic Forms might seem to be the star of the show, Dynamic Actions are set to be an extremely powerful new feature that all Salesforce Admins should explore....
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Service Cloud Voice: Unifying Telephony and CRM in Real Time
Salesforce has announced general availability of Service Cloud Voice. This highly anticipated feature was given the spotlight at Dreamforce 2019 and according to Salesforce is set to “unify voice...
Einstein Voice Assistant Will Be Retired – Why?
Seen as the next frontier in CRM, Einstein Voice Assistant was designed to bring “the power of voice to millions of Salesforce users”. This was an exciting concept, Amazon...
Salesforce Dynamic Forms – Overview & Deep Dive Tutorial
The #1 asked for feature is here: Dynamic Forms. It’s been 13 years in the making, 10771 votes, and 30 merged ideas; finally, the first iteration of Dynamic Forms...
Superstar Solo Admin vs Awesome Admin Team: Which Is Right for You?
The Salesforce market is booming and there are jobs aplenty for Salesforce Administrators, but should you work alone as a Solo Admin or as part of an Awesome Admin...
What Is Salesforce Einstein Opportunity Scoring? Overview & Deep Dive Tutorial
Salesforce Einstein Opportunity Scoring gives each opportunity a number between 1-99 that indicates the chance that opportunity will end up Closed Won. Let Einstein guide your sales teams and...
Get Started Today with New Einstein Search
Einstein Search enables your users to get personalized and actionable search results inside Salesforce. This key enhancement featured heavily at Dreamforce ‘19 and it’s set to transform the way...
Einstein Voice: What’s Next for the ‘Alexa of Salesforce’
Einstein Voice enables users to conversationally interact with the Salesforce platform via the mobile app or smart speakers e.g. Alexa, Echo, Google Home. This empowers users to perform tasks...
Trailblazer Mentorship: Supercharge Your Salesforce Career in 2020
It’s a new year and what better time to start thinking about how to supercharge your career in 2020? Great news, Salesforce are committed to helping the Trailblazer Community...
10 Unmissable Admin Announcements at Dreamforce
The energy and excitement in the keynotes were striking. In particular, the Salesforce Admin keynote was a celebration of pioneering Admins, rolling out many of the new features highlighted...
