Speakers
Customer expectations are moving faster than ever, and social media is becoming a critical front door for service, support, and brand trust.
Join this webinar with Salesforce Ben and Sprout Social for a panel discussion on how AI agents, unified customer data, and human service teams can work together to scale social customer care without losing the personal touch.
What to expect:
- How leading teams are using Agentforce and Service Cloud to modernize digital and social support.
- Why social data shouldn’t sit separately from your customer service workflows.
- Where AI agents, human handoffs, multilingual support, and automation are headed next.
Whether you’re looking to reduce service volume, improve customer experience, or turn social media customer care into a growth engine, this session gives you the blueprint to get there.
Register now to save your spot.
