Service Cloud LiveMessage

Even with the festive season around the corner Salesforce stays as busy as Santa. During the opening of this past Dreamforce keynote there was a quick mention of LiveMessage, today the product news is here! What is LiveMessage? It’s an application that consolidates communication across multiple… Read More

New Salesforce Certifications for 2016

2016 has been a big year for Salesforce University, certifications and education in general. We’ve seen Salesforce dedicate Dreamforce to the “Trailblazer”, a complete rebrand for Salesforce U and a more formalised training program for the budding CTA’s (Certified Technical Architects). To top it off, we… Read More

Announcing Lightning Partner Community

On the 3rd of November, Salesforce announced the launch of Lightning Partner Community, a new component to the Salesforce Community Cloud. Salesforce Communities allows us to build deeper relationships with customers and collaborate anywhere with our entire customer community, to accelerate channel sales, connect customers,… Read More

Salesforce Health Cloud – Latest Insights

Health Cloud is launched on March ’16 by Salesforce to transform the healthcare sector. It is aimed at creating stronger relationships between patients, provider and hospital administration. Prior to health cloud roll out, the customers relied completely on the customization leveraging Force.com platform as no… Read More

A Brief History Of Salesforce.com

1999 – Telegraph Hill Believe it or not, Salesforce started life in March, 1999 contained out of a one bedroom apartment next to Marc Benioff’s house, atop Telegraph Hill, San Francisco. The three men that started working in this tiny office along with Marc? Parker Harris,… Read More

Introduction to Quip

Salesforce recently purchased Quip, a Word Processing app for $750 million. The acquisition was completed shortly before Dreamforce, so understandably the was a lot of advertising around Quip and Mark Benioff even mentioned it during his key note. He referred to it as the most… Read More