What: Prospects who opted out can resubscribe themselves. A message appears when they begin filling out a Pardot form.
What’s new? Amend wording/translate message per form on a new ‘Resubscribe’ tab within the Pardot Form Wizard.
For who? Everyone! (With HML enabled)
Effort Level: how long is a piece of string? It depends on how many forms you need to change. If you haven’t enabled Prospect Resubscribe already, that set up is est. 1 hour.
3. Use Einstein Behaviour Scores in Automation
What:Einstein Behaviour Score looks for ‘ready to buy’ signals a lead/contact is making, adjusted when high-converting engagement patterns are identified.
What’s new: Use score as a rule step in Engagement Studio, or as criteria in Automation Rules, eg: if Einstein Behaviour Score >50, send email, if not, add to slow nurture list. Note: select from Engagement Studio as a ‘Pardot Custom Field’.
For who? Pardot Advanced
4. Export Prospect Visitor Activity Easily
What’s new: The new Export API can retrieve large sets of visitor activity data “when you don’t need synchronous completion responses or when query limitations are too restrictive”. Visitor data includes any interaction with your marketing assets, eg. form views, page visits etc.
For who? Pardot Plus/Advanced* *plus legacy equivalents
The Author
Lucy Mazalon
Lucy is the Operations Director at Salesforce Ben. She is a 10x certified Marketing Champion and founder of The DRIP.