As I have already mentioned in the previous Lead and Account best practice articles, Salesforce standard objects come with a predefined number of features you should make the most of to build scalable solutions. For the third article of this series, I am listing best… Read More

Nowadays, customer relationship management or CRM is more than just a software that’s being installed by businesses. It’s an initiative or strategy that helps companies thrive by handling processes efficiently. Using it, for instance, comes with the benefits of increasing sales, boosting efficiency, and converting… Read More

For me, Chrome Extensions are a big part of my working life and support me in being productive in a variety of different ways. From Chrome Extensions to save passwords like LastPass, to extensions like The Great Suspender to save your computer’s memory, there’s an… Read More

The job market in today’s employment industry is getting more and more competitive by the day. Employers are looking to hire a workforce or a team of professionals who have more to offer under their hood aside from just their college degree. One of the… Read More

After working in the Salesforce world for a while, one of the main questions I hear from new Salesforce Consultants is, “How do I gather requirements?!”. They just don’t understand the process or the steps that this stage in a project requires. It’s a very… Read More

In 2013 Salesforce acquired a company called Edgespring, which was the start of the Analytics Cloud. A year later at Dreamforce we came to know Edgespring as Wave Analytics, and that later changed name to what is now Salesforce Einstein Analytics. Needless to say that… Read More

It’s no secret that without the proper oversight, process, documentation or expertise, a Salesforce Org can quickly spiral out of control. A lot of the projects I have worked on in the past have been clean-up or optimisation projects that require us to sync Salesforce… Read More

This post is relevant to anyone in an organisation that’s taken up Salesforce and reached the end of the implementation. There’s a question that begins to surface: ‘now what?’. What should come next once you are up and running with Salesforce? I speak from experience… Read More

Custom Metadata Types have been available for general access since Summer ’15. Until now, the Salesforce developer community could only create metadata for the types provided by Salesforce. Whether adding custom fields to the account object, creating a custom object or developing an Apex class, one… Read More