Autocomplete Address Fields in Salesforce to Supercharge Productivity

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Salesforce is all about productivity and efficiency, continuously looking for ways to improve while reducing repetitive data entry. Manually entering address data is one user pain point that can be easily solved.

Salesforce offers us the ability to quickly look up and autocomplete addresses, but despite being a real time-saving gem, many users and Admins are unaware of this functionality. Let’s see how address auto populate works, to then how to enable this feature!

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How to Automatically Populate Addresses in Salesforce

Once you have enabled the Autocomplete on Standard Addresses feature (which I will come to shortly), it becomes available on all standard address fields, across objects including Leads, Contacts and Accounts. Then, you can start using it straight away, it could not be simpler.

1. Select the address search bar – it has a magnifying glass in it

2. Start typing the address and Salesforce will suggest matching results

3. Once you see your desired result, select it, and Salesforce will automatically complete the address fields

That’s it – accurate address data entry in seconds!

Enable Autocomplete on Standard Addresses

First, an Admin will need to enable it in Setup > Company Settings > Maps and Location Settings.

Tick the options “Enable Maps and Location Services (powered by Google)” and “Enable autocomplete on standard address fields (Lightning Experience and the mobile app only)”, then click “Save”.

Final Thoughts

Whilst I love this feature, and so do my users, it’s worth noting that search results are optimized for certain countries such as the USA and United Kingdom.

Autocomplete on addresses is available on all standard address fields, across objects including Leads, Contacts and Accounts.

25 thoughts on “Autocomplete Address Fields in Salesforce to Supercharge Productivity

  1. Great post! Just another note to add, the addresses provided in the Autocomplete are not verified by local postal authorities. If there is a requirement for verified postal addresses, you’d have to look on the AppExchange (AddressTools provides exactly this and on custom fields and objects!).

  2. This is a great feature but one thing that I am dissapointed with is that you cannot hide the map from displaying below the address. This is wasted space and not useful to many.

    1. Christine Marshall

      Reply

      Hi Kristin,

      It applies to all standard address fields so once enabled, should also appear on Leads.

  3. I am trying to use Address component in flow, Is it possible to get this Select the address search bar in flow? Can you help please.

  4. Cindy Oberg-Hauser

    Reply

    Unfortunately, the only choice we only have Google Maps and Locations, which does not allow customization of address formatting. Google Maps also has a reputation for not being 100% accurate/reliable. I would much rather have Salesforce use USPS NCOA for autofill and autocorrect.

  5. Is is possible that this field is not visible while activating country and state picklist? Mine was visible and now it’s gone on all standard address fields

  6. The feature is great. However it lacks options to configure address formats. Leading house numbers in front of the street name are not common locale setting in Europe. UK and Asia know other formats again. So the feature is nice but not thought and implemented to the end.

  7. Do you know if you can use this feature on the salesforce communities profile page. It doesn’t look like address (one field) is a field available to pull into the field sets used in the profile. I’d love to have this feature where community users can update their address easily.

    1. Christine Marshall

      Reply

      Hi Dinesh,

      It may be that Salesforce do not hold the data for that field for certain addresses.

      Best, Christine

  8. Hello all,

    I wondering in what language the selected Address is displayed and will be pasted in the Salesforce fields?
    May Use Case:
    Lets say I am a User based in England I have my locale & language settings set to Englisch (UK) and want to create an Account in Germany. Germany City Names may include special characters like “Ü” – Baden-Württemberg is there a way to show the Englisch version of the City name?

    Thanks and Cheers,

    Claudia

    1. Christine Marshall

      Reply

      Hi Claudia,

      Having just tested this, I do not think it is possible. My language/locale is set to English UK. When I tried entering a German address, it pre-populated it with the German spelling. For example, Frankfurt am Main.

      Best, Christine

  9. Does anyone know if it’s possible to reallocate the address fields that autopopulate fills? Due to longer address formats and the Country field not being needed, it was labelled instead as postcode. This worked fine for Classic but now that some staff are using Lightning and the autopopulate facility, the country info is being added to what is now the Postcode field. Is there any way to change the autopopulate allocation fields?

    Thanks in advance

  10. Does this work with NPSP. I have two clients that use NPSP and neither of them have this feature even with the Maps and Locations turned on.

  11. Highly disappointing feature for India used cases.

    1. The search doesn’t even show the relevant locations for India which on the other hand are easily locatable on google maps.
    2. Even if the place is visible with close to full address lines, when click on the suggested option doesn’t fill the full information.

    Is there a way we can get this corrected?

  12. Hi I have an issue, updating the main address field (Powered by google) the format gets changed to US format which is causing issues
    Ex: When a german user is creating a new prospect account and types in:
    Skolegade 15 upon save the address will be set as 15 Skolegade.

    1. I have the same issue.
      For our customer it causes problems with the connection to their SAP System, since it needs the address to be in the “correct” German format.

    1. Christine Marshall

      Reply

      It will only do the field you are currently editing – so it will work on Billing and Shipping but you need to edit both fields!

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