Salesforce, like many other tech companies, is no stranger to layoffs. In fact, the CRM giant had its last round of layoffs earlier this month, cutting jobs across Agentforce, Marketing Cloud, and MuleSoft teams.
However, this does not mean that Salesforce isn’t hiring – in fact, far from it. At the time of writing, the company currently has more than 1,400 jobs advertised on its careers site, with roles all the way from engineering to account executives to management. Here are just a few of the most interesting ones.
1. Senior Director, Product Management, Slackforce
In case you need any more convincing that Salesforce + Slack is the company’s way forward, then you just need to take a look at this first listing for a Senior Director of Product Management for Slackforce.
When I came across this for the first time, I was double-checking that this wasn’t a product or feature I hadn’t heard of before, but ‘Slackforce’ appears to be what Salesforce is or will be calling the amalgamation of Slack and Salesforce as platforms going forward.
This particular role focuses on making Slack the primary interface for Salesforce, leading products such as SlackCRM, Slackbot CRM, and SlackFirst to bring CRM data, workflows, and AI agents directly into Slack. The successful candidate will define the strategy for how Salesforce customers interact with CRM through conversational AI, while driving adoption, product development, and go-to-market efforts across both Slack and Salesforce.
2. Director/Senior Director of Product, Agentforce Self Service
Agentforce is arguably Salesforce’s biggest investment area right now, and one of the offerings within the suite, Agentforce Self Service, is looking for a Director of Product.
Agentforce Self Service is Salesforce’s AI-powered customer support solution that enables customers to resolve issues and complete tasks without human intervention. It’s a Salesforce product offering within Service Cloud and the broader Agentforce portfolio, and this role will specifically focus on leading the product strategy and delivering AI-powered self-service experiences across web, apps, messaging, email, WhatsApp, and voice.
This role is particularly interesting because it suggests that Salesforce sees self-service as a major Agentforce growth area. As Harish Batlapenumarthy, the VP of Product for Agentforce Self Service, put it: “If you want to go against the hottest upstarts in the Agentic AI space and crush them, this is your opportunity.”
3. Social and Engagement Lead
Not every role at Salesforce is technical, and the social playing field is more critical than ever. That’s why this advertisement for a Social and Engagement Lead is particularly interesting.
This role will be in charge of social media, content, and community strategy for Salesforce’s Partnerforce ecosystem and Partnerblazer Community. This includes creating and managing multi-format content, including posts, videos, newsletters, and advocacy programs, as well as using community insights and performance data to influence partner marketing strategy and engagement.
The person in this role will effectively become the public voice of Salesforce’s partner ecosystem, shaping how Salesforce engages with consultants, ISVs, SIs, and partners worldwide. It indicates that the SaaS leader is investing in its partner community at a time when partners are increasingly central to Agentforce adoption and AI implementations.
4. Director of Customer Security Response
Security is a topic that should always be at the forefront of any tech company’s mind, but it has definitely become more prominent in the last few years. For Salesforce, after a string of extensive data breaches, it has rewritten its approach to modern cybersecurity, for better or for worse.
It looks like Salesforce’s work is not done yet, as it is currently hiring for the Director of Customer Security Response. This role will be responsible for leading Salesforce’s Customer Security Response team across APAC and the US West Coast, handling major customer security incidents, including data exfiltration, API abuse, and containment decisions. Interestingly, it will also involve working across teams to improve detection and move toward AI-assisted triage.
This is an extremely high-trust role. This person would be on the front line when Salesforce customers face serious security incidents, making technical calls while also managing customer, legal, and regulatory pressure, making it one of the most important Salesforce positions going forward.
5. Lead Engineer – AI Trust and Governance
Salesforce continues to maintain that trust is one of its core values, and that it is especially important when it comes to AI. This final position – the Lead Engineer of AI Trust and Governance – is seemingly a reflection of that, as the company is looking for someone to “build its AI Governance platform from the ground up.”
This role will involve creating tools for monitoring, risk controls, observability, and lifecycle management of AI systems and agents, and working across engineering, security, compliance, and governance teams to make enterprise AI safer and more scalable.
Trust has to be at the heart of every AI decision, and this is one way Salesforce is investing in the infrastructure behind “trusted AI” – not just building agents, but building the systems to monitor, govern, and control them.
What Other Roles Is Salesforce Hiring For?
Although these roles are interesting in their own right, it’s likely that very few people reading this will be looking for a director or C-suite position. Well, the good news is that Salesforce is currently hiring a plethora of different positions at different levels of seniority across the globe, and this includes:
- Several intern positions across Brazil, Mexico, the US, and Germany.
- Nearly 300 positions matching “software engineer”.
- Over 100 positions matching “admin”.
- 21 positions matching “solution architect”.
- Over 800 positions matching “account executive”.
- Over 1000 positions matching “sales”.
As my colleague Ben McCarthy put it, we are currently witnessing the end of Salesforce careers as we know them. The market is still heavily oversaturated, and uncertainty from numerous factors, including the rise of AI and the changing demands of technology, is making it more difficult for professionals to navigate. However, Salesforce continues to hire, so maybe now it’s a case of seeing where its priorities lie through its open positions.
Final Thoughts
It’s evident that Salesforce has spent its last few years reshaping what its workforce looks like, and there are now a number of open positions that tell a potential story of what could lie on the horizon for the company’s future.
If you would like to apply for any of the listed jobs or browse any of Salesforce’s other open positions, you can do so here.
