8 Must-See Admin Sessions at Dreamforce

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2,700+ inspiring sessions designed to change the game”: with statistics like this, you might be wondering how to narrow down your Dreamforce agenda without fear of missing out, or worse, overbooking your schedule…

Navigating to the sessions page on the Dreamforce website and filtering on Role “Salesforce Administrator” returns 628 sessions, yes let me repeat that, 628 sessions! The recommendation is to plan to see a maximum of 3-4 sessions per day. With that in mind, I’ve done some of the trawling for you. Here are my 8 must-see Admin sessions at Dreamforce.

Note: where you see (1) or (2) on the session pages, this indicates this session will run more than once.

1. 8 Training Tips for Awesome Admins

Target level: Beginner

Session Link

One of the many hats worn by the Salesforce Administrator is that of “The Trainer”. However, the path to becoming a Salesforce Admin is frequently an ‘accidental’ one, and we often transition from other roles. In our LBS (life before Salesforce) we may not have acquired the skills to train or teach others so this session is perfect if you want to learn how to plan and deliver effective training.

2. Admin Certification Preparation: Where to Begin

Target level: Beginner

Session Link

Maybe you’re new to Salesforce or perhaps you’ve been at this for a while but haven’t quite gotten around to getting certified yet? If this sounds like you, join Misty, Jean and Jet to learn how to blaze your trail towards certification.

3. It’s time to transition to Lightning – Now what do I do?

Target level: Beginner

Session Link

This fully loaded session will help you plan a smooth transition to Lightning. With tips and tricks, plus a real-life transition experience from NTT DATA Services, Barb Dietz will demonstrate the abundance of reasons to transition to #LightningNow!

4. Top 10 Tips for Driving Adoption

Target level: Beginner

Session Link

Implementing Salesforce is just the first step in a continuous journey that requires driving ongoing user adoption. Now that you’ve made the investment in Salesforce, ensure you’re getting maximum ROI with these top 10 tips from Salesforce User Adoption experts.

5. Formulas for the Everyday Admin

Target level: Intermediate

Session Link

Formulas for the Everyday Admin is guaranteed to be over-subscribed so bookmark it now, and be sure to get there early! Hear from the master of formulas himself, Steve Molis, plus Deepa Patel and Geoffrey Flynn, as they show you that writing formulas needn’t be intimidating. Mastering formulas can really help you accelerate your #AwesomeAdmin superpowers and make you feel invincible.

6. Advanced Reporting Tips And Tricks For New Admins

Target level: Intermediate

Session Link

Although billed for “new admins” in the title, this intermediate session will be covering advanced reporting capabilities including Custom Summary Formulas, Cross Filters and Joined Reports. Advanced Reporting Tips And Tricks For New Admins has the advantage of being conducted in Lightning so is the perfect opportunity to get familiar with the new reporting interface as well!

7. Admins: You Can Code Too!

Target level: Advanced

Session Link

David Liu is my favourite ever speaker; he speaks with passion, with intelligence and with absolute clarity. If you want to learn more about how code can be used in Salesforce, the importance of code or how to get started on your own coding journey, this session is not to be missed.

8. Advanced Flow

Target level: Advanced

Session Link

No must-see session list would be complete without a little bit of Flow and this session has A LOT of Flow. Join Salesforce’s Alex Edelstein as he goes deep under the hood of Flow, including some sneak peaks of 2020 Flowtech. Warning: this session looks seriously advanced, if you’re new to Flow, perhaps check out “Build Your First Flow With Our Top 5 Tips” or “Lightning Flow: The Best Feature You’re Not Using”.

Summary

With the number of sessions nearing 2700, you might be wondering how to narrow down your Dreamforce agenda without fear of missing out, or worse, overbooking your schedule. The sessions I’ve selected above will guarantee you takeaway key skills and new knowledge from Dreamforce. The agenda builder is live NOW so get adding your favourite sessions!

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