We know by now that you may be getting a little tired of all the TDX talk, and we get it. If you’ve read our other posts about all the news that has come out, then you’re probably relatively up-to-date on the major insights.
It’s all well and good knowing about the headlines and biggest announcements, but whilst we’ve all been paying attention to that, we may have missed out on a bunch of other announcements. In this post, I’ll be going over a few things that you may have missed from TrailblazerDX 2024, because they deserve a shoutout too!
The Data Matters Community
We’ll be the first people to stress how important and valuable Trailblazer Communities are for the ecosystem, and TrailblazerDX saw the unveiling of the latest one: The Data Matters Community.
The Data Matters Community is a virtual Trailblazer Community run by Mehmet Orun and Angelica Buffa, two enthusiastic figureheads in the data/Data Cloud space. At TrailblazerDX, they announced the launch with their first networking event.
With the intent to bring people across all Salesforce roles together over the power of data, this community encourages collaboration, learning, and solving real-world challenges.
Find out more about the community here.
Human at the Helm
Amidst all the talk of AI, trust, you might find yourself wondering: “Do I actually understand what it all means?” Not only that, but it’s important to understand why Salesforce continues to make trust-driven decisions when it comes to AI.
Last year, The Trust Layer, which tied all of Salesforce’s AI solutions together, was a big talking point. This year, Salesforce expanded on that, talking about “Human at the Helm”: the practice of combining human and machine intelligence for the AI era with human beings at the forefront.
It might not sound like a lot, but at TrailblazerDX, Salesforce’s product leaders emphasized the importance of moving away from the “humans in the loop” mentality. Instead, they explained that asking humans to intervene in every individual AI interaction is no longer sustainable; using powerful, system-wide controls that put humans at the helm of AI outcomes and enable them to focus on the high-judgment items that most need their attention is.
You can find out more about that here, and catch the full session on the topic on Salesforce+.
Data Cloud Developer Updates
There were plenty of interesting Data Cloud sessions at TrailblazerDX this year, but if you’re after something a bit more in-depth for developers, then there was a really good session with Skip Sauls and William Yeh that you need to tune into on Salesforce+.
Covering the intricacies of packaging their Data Cloud solutions using second-generation packaging, a quick run-through demo takes you through the process from start to finish, and even lets you in on a sneak peek of Salesforce Sandbox.
Best Practices for Developing Einstein Copilot Actions
One of the coolest things about the Einstein 1 Studio and its framework is the bring-your-own-model concept. As more and more companies experiment with their own LLMs, now is the perfect time to heed guidance from Salesforce on how to get the most out of them.
Esteban Acevedo delivered a great session on how developers can leverage Einstein Copilot by blending LLMs with Salesforce actions, delving deep into the art of unification between Copilot and your own tools.
You can find that full session here on Salesforce+.
Summary
This year’s TrailblazerDX was an absolute flurry of learning, and it’s going to be exciting seeing everyone in the ecosystem working with these new features, equipped with solid knowledge.
Do you think we missed anything important? Let us know in the comments.