✕
Skip to content
SF Ben Con 26: Early Bird Sign-Up
Salesforce Ben
  • Events
  • Career
  • AppAssessor
  • Salesforce News
  • Articles by Role
    • Admins
    • DevOps
    • Developers
    • Marketers
    • Consultants
    • Architects
    • Business Analysts
  • Resources
  • Where to Start
  • Salesforce Certification List
  • How to Get Certified
  • Free Salesforce Practice Exams
    • Admin Practice Exam
    • Platform App Builder Practice Exam
    • Platform Developer 1 Practice Exam
  • How to Get a Job in Salesforce

Find us on:

Salesforce Ben
  • Events
  • Career
  • AppAssessor
  • Salesforce News
  • Articles by Role

      Articles by role:

    • Admins
    • DevOps
    • Developers
    • Marketers
    • Consultants
    • Architects
    • Business Analysts
    • Featured

      The Great Salesforce Job Market Reset

      By Sasha Semjonova

      December 09, 2024
      How to Avoid Bad Salesforce Partners: The Three-Question Test

      By Jon Cline

      January 08, 2025
  • Resources
Email
LinkedIn
Facebook
Twitter
  • Newsletter
SF Ben Con 26: Early Bird Sign-Up
  • Newsletter
  • Events
  • Career
  • AppAssessor
  • Salesforce News
  • Articles by Role

      Articles by role:

    • Admins
    • DevOps
    • Developers
    • Marketers
    • Consultants
    • Architects
    • Business Analysts
    • Featured

      The Great Salesforce Job Market Reset

      By Sasha Semjonova

      December 09, 2024
      How to Avoid Bad Salesforce Partners: The Three-Question Test

      By Jon Cline

      January 08, 2025
  • Resources

What's trending

Salesforce Summer ‘26 Release: Everything You Need to Know Before Go‑Live
Urgent Salesforce Security Update Will Break Your CI/CD Unless You Act Now
Salesforce Announces Agentforce Coworker: AI ‘In Every Search Bar’
50 Most Popular Salesforce Interview Questions & Answers (Updated 2026)
Salesforce Security Roadmap 2026: What’s Changing and How to Prepare

UPCOMING EVENTS

Can You Trust AI With Your Salesforce Data? New Research and Best Practices

02
Jun

Virtual

SF Ben Webinar

Connections 2026

03
Jun

Chicago, IL

Salesforce Official

London’s Calling 2026

05
Jun

London, UK

Community

Resolve Social Media Cases Faster Using Agentforce and Service Cloud

09
Jun

Virtual

SF Ben Webinar

Why You Need a Living, Breathing Salesforce Data Dictionary for AI Success

16
Jun

Virtual

SF Ben Webinar
See more
Share
Email
LinkedIn
Facebook
Twitter
Marketers / Account Engagement (Pardot)

TIL: How to Tell the Pardot Email Builder Who’s Boss

By Lucy Mazalon

Published August 03, 2017
Updated January 10, 2025

The TIL (Today I Learned) series are short posts about nice tips & tricks that solve little, everyday frustrations – or something remarkable that I have to share.

Disclaimer: Pardot’s Email Builder is great, don’t get me wrong.

However, the other day I was editing an email template, trying to remove a blank space section. The space was small, and when I hovered and tried to select the ‘Remove’ option, the menu would disappear.


You edge your mouse down slowly         …and it’s gone.

Has this ever happened to anyone?

The collapsable menu would disappear because it assumed I wanted to select the menu for the section below.

It got to the point where I was about to admit defeat, when someone made a passing suggestion. Here’s how to get control back.

  • You double-click on the section itself
  • On the right-hand sidebar, go to ‘Styles’
  • Adjust the line height to 20px, or more.
  • Switch back to the ‘Content’ tab and ensure there’s actually text in the section (press the space bar, enter, or anything you fancy).


The section would have expanded enough for you to be able to hover over all of the menu options without it disappearing – or collapsing.

There you go!

The TIL (Today I Learned) series are short posts about nice tips & tricks that solve little, everyday frustrations – or something remarkable that I have to share.

The Author

Lucy Mazalon

Lucy is the Finance Director at Salesforce Ben. She is a 10x certified Marketing Champion and founder of The DRIP.

More like this:

Marketers

5 Best Practices for Effective Personalization in Salesforce Marketing Cloud Engagement

By Tim Ziter

May 22, 2026
Marketers

Complete Guide to Salesforce Connections 2026

By Lauren Metcalf

May 07, 2026
Marketers

How to Drive Your Marketing Cloud Engagement Use Case to Its Destination

By Alina Makarova

May 01, 2026

Leave a Reply Cancel reply

Newsletter:

By signing up you agree to our Terms of Use and Privacy Policy.

Find us on:

Salesforce Ben

Salesforce Ben
Unit G.01
189-190 Shoreditch High Street
London
United Kingdom
E1 6HU

  • Where to Start
  • Salesforce Certification List
  • How to Get Certified
  • Free Salesforce Practice Exams
    • Admin Practice Exam
    • Platform App Builder Practice Exam
    • Platform Developer 1 Practice Exam
  • How to Get a Job in Salesforce
  • Events
  • Career
  • AppAssessor
  • Salesforce News
  • Articles by Role
  • Resources
  • Admins
  • DevOps
  • Developers
  • Marketers
  • Consultants
  • Architects
  • Business Analysts
  • About Us
  • Contact Us
  • Write For Us
  • Influencer Program
  • Advertise With Us
  • Pledge 1%
  • Privacy Policy
  • Change Cookie Preferences

© 2014-2026 SalesforceBen.com