Salesforce is launching a new Agentforce-powered solution to make setup easier – following administrator community feedback that its current state was “not acceptable”.
In the pilot release, Salesforce are delivering more than tasks that admins do frequently for user management, troubleshooting, custom object and field creation, among others.
Agentforce can also navigate you directly to the Setup page you need, recommend next steps to take, and pull in Salesforce Help content, all to reduce clicks and help administrators make good decisions based on their tasks.
Senior Director of Product Management at Salesforce, Cheryl Feldman, writes in a blog post: “You’ve stood up in multiple True to the Core sessions to tell us Setup in its current state isn’t acceptable. It isn’t accessible, and it takes too many clicks and different interfaces to get a task done. It’s hard to figure out where to go and learn what to do when you get there. We’ve heard you – and now we’re fixing it!”
Salesforce’s answer is, perhaps unsurprisingly, Agentforce – including both an agent and a refreshed Setup Home and tabbed conversational interface.
The new features are set to be debuted at the admin Keynote at Dreamforce. Let’s take a look at these new features.
What Is Setup With Agentforce?
Getting work done in Setup often means countless clicks across many pages, but now, you can work with Agentforce directly in your flow of work. Salesforce says you can complete tasks more easily and get recommendations grounded in Salesforce Admin best practices.
There’s now a new and improved Setup Home. In Winter ’26, Salesforce redesigned Setup Home and enhanced it with dedicated tiles from Salesforce Go and more.
Agentforce upgrades the Setup Home page even more by adding a collapsible sidebar, org health and usage metrics, and a prompt bar for working with the Setup agent.
Salesforce says that using Setup with Agentforce is easy – simply use natural language to ask a question or make a request, like, “Does Emily White have access to accounts?”
When there’s detailed information to show or changes to visualize, the experience opens to display list views, record details, and other cards. To help administrators further, the agent also recommends next steps or relevant Setup pages that it can take you to.
Here’s a look at just some of the Agentforce-powered Setup’s current capabilities, with more to come in the future:
- Manage users (clone, freeze, get a list of users based on permission requirements).
- Manage user access.
- Troubleshoot user access issues with objects, fields, and records.
- Create and manage permission sets and permission set groups.
- Manage the data model (create custom objects and fields, and get suggestions when existing objects and fields fit your requirements).
- Get information from Help & Training about a Salesforce feature or task.
- Navigate to the right Setup page to complete a task.
- Create and manage flows.
- Create Lightning pages.
- Reset user passwords.
- Fix issues in formulas.
- Create a custom report type.
- Get information about your org’s usage and licenses.
The new feature is set to be shown off at the Dreamforce Admin Keynote, along with the following sessions:
- Setup With Agentforce: A New Superpower for Salesforce Admins (recorded and available on Salesforce+)
- The Future of Setup Powered by Agentforce (recorded and available on Salesforce+)
- Introduction to Setup with Agentforce
- Setup With Agentforce Simplifies User Access & Management
- User Management Roadmap: What’s New and What’s Coming
You can also stop by the Admin Meadow to experience Setup with Agentforce for yourself.
Setup with Agentforce is currently in a limited, closed pilot. If you want to be considered for the pilot, fill out this form. Salesforce says they are aiming to open it up more widely as a beta feature beginning in December 2025.
Final Thoughts
With the new Agentforce-powered Setup being shown off at Dreamforce, we may see in real time how the admin community feels about these new features.
This is not the first time that community feedback has influenced a product decision with Salesforce lately, either, and it’s unlikely to be the last.
