Salesforce Nonprofit Cloud Consultant Certification

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In June of 2018,, the philanthropic arm of launched Salesforce’s newest Cloud, the Salesforce Nonprofit Cloud (still referred to as NPSP). This was part of Salesforce mission to make Nonprofit organizations be able to better manage every aspect that makes up a nonprofit organization in real time and gain a 360-degree view into their programs, fundraising, engagement, and more.

As with any Cloud structure that Salesforce releases, they tend to follow with a certification designed to show others in the industry that holders of that certification have a solid understanding of that Cloud. At Dreamforce ‘18, there was a presentation in which the Salesforce Nonprofit Cloud Consultant Certification was announced. The Nonprofit Cloud Consultant Certification is apart of the Consultant track of certification exams from Salesforce. The expectation from Salesforce is that those who are taking these certifications have not only hands-on experience in the Cloud exam they are taking but also have between two to five years of experience as a Senior Business Analyst and have partaken in the entire lifecycle of rolling out a new Cloud Platform.


Nonprofit Cloud Consultant

  • Pre-Requisite: Salesforce Administrator Certification and hands-on experience with the NSPS Cloud
  • 60 Questions
  • 90 Minutes
  • 63% passage rate
  • $200 for the initial exam, $100 to retake the exam

Recommendations for Prepping for the Exam

  • Review the Exam Study Guide provided by Salesforce
  • Hands-on experience
  • Certified Trailmix
  • Power of Us Hub* – using the Keyword section below to find articles, documentation, and how-tos for the related topics

Breakdown of the exam

  • 20% NPSP Settings and Administration
  • 11% Nonprofit Cloud Data Management
  • 6%   Nonprofit Cloud Analytics
  • 18% Domain Expertise
  • 24% Nonprofit Cloud Solution Design
  • 21% Nonprofit implementation Strategies and Best Practices


Keywords/Topics for Studying

  • NSPS Settings
  • Relationships
  • Management Defaults (including Leads, Contacts, Accounts, and Opportunities)
  • Donations
  • Donors and Fundraising Management
  • Address Management (multiple locations)
  • Program Management
  • Volunteer Management

* extra valuable resource in addition to the above information and useful for anyone in the Nonprofit sector is the Power of Us Hub. This is an online Community that is part of the branch. You can use this to find more information, speak with others in the community, and ask specific nonprofit related questions.

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