Career / Certifications

How to Verify Your Salesforce Certifications

By Andreea Doroftei

Now that you are a Salesforce Certified professional, it’s time to let the world know! In addition to promoting your latest shiny credential on LinkedIn and your profile, there is an official way to allow others to confirm that you have indeed obtained those certifications – which doubles as a way for you to check if any maintenance has to be completed.

This guide will walk you through the process of verifying your credential status – and for others, such as potential employers, to check your Salesforce certifications directly on Trailhead.

WebAssessor Settings

First things first, you have to consent to your details being searchable and available on the verification page, which we will explore below. This step has to be completed directly on your WebAssessor profile at the very bottom of the page:

This setting can be toggled whenever needed, and the information such as first name, last name, city, state, country, credential name, and the date it was earned will become public. Profile

As a Salesforce Certification holder, you will also have to maintain your credential directly on Trailhead, usually by completing a module by a certain date. To do this, you have to link your WebAssessor account with your Trailhead directly from the profile.

Note: You will only be able to do this after you pass at least one certification exam.

The WebAssessor email address must be connected to your Trailhead account before clicking the link button, and you will be able to select the email address. Once done, your certifications will be visible for you and others who visit your profile – this is a very convenient way for community members to see each other’s certifications.

As you can see, now Slack and MuleSoft certifications can be displayed as well!

Additionally, when maintenance modules become available, the certification status will change to let you know that maintenance is due. The message will direct you on how to keep your certification active.

You can find more information about this process on the Trailhead help page.

Verification Page

This is where a potential employer looking to confirm your Salesforce credentials will most likely land. The verification page on Trailhead offers two options:

  1. To verify someone else’s certifications using their full name or email address.
  2. To check your own certification status using the WebAssessor email address.

Verify a Professional

So, let’s verify a professional! You can test this out with your own name – similar to what I did in the video below:

Check Your Status

As a certified professional, this option is for you to verify the status of your certification(s) and know if any maintenance is due and by when. After you input the email address linked with your WebAssessor account, you will receive an email with a breakdown of each certification and its current status.


The Salesforce credential verification process is definitely a breeze – it’s easy to ensure that you don’t miss the maintenance window, and it also provides a trustworthy source of truth for the certifications held by Salesforce professionals!

The Author

Andreea Doroftei

Andreea is a Salesforce Technical Instructor at Salesforce Ben. She is an 18x certified Salesforce Professional with a passion for User Experience and Automation. 

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