The AppAssessor #16: GridBuddy In-Depth Review
One-line Pitch: – All the data you want in a single, editable grid within Salesforce. Highlights – Switch up your Salesforce into a grid (or Kanban!) – Pull records...
4 Consequences of the Absent Admin – and What to Do About It
The role of a Salesforce administrator is a central authority that can provide support, guidance, training, and declarative (point-and-click) configuration for a company’s Salesforce implementation. Increasingly, however, companies are...
Can Salesforce Do Accounting?
Salesforce CRM is a powerful platform, innovative and flexible enough to be tailored to any business’ requirements. But can Salesforce do accounting? The short answer is that Salesforce has...
Better Voice, Happier Customers – Natterbox and Salesforce
How important is the phone to your business? Even in this era of digital native disruption, of messaging apps and chatbots, of generation mute, it’s more than likely that...
Launching a Voice of the Customer (VOC) Program in 2019
The Voice of the Customer (VoC), also known as customer voice and Voice of Customer, refers to the customers’ needs, wants, and expectations as it pertains to a company’s...
Top 15 Salesforce Chrome Extensions for Users
For me, Chrome Extensions are a big part of my working life and support me in being productive in a variety of different ways. From Chrome Extensions to save...
My Favourite Salesforce Summer ’19 Features
It’s that time of the year again, and Salesforce is bringing us a whole host of new features and functionality to play around with and delight our users. A...