Einstein Voice enables users to conversationally interact with the Salesforce platform via the mobile app or smart speakers e.g. Alexa, Echo, Google Home. This empowers users to perform tasks...
Slack, one of the most commonly used chat platforms for businesses, recently announced an update to their Salesforce app; the 2.0 update includes improvements under the hood for the...
In our last blog, we looked at some of the features telephony brings to Salesforce. Today, we’re going to look at how a couple of different businesses are benefitting...
I’m a big fan of the Salesforce Labs program, if you follow me on Twitter then you’ve probably heard me praising the program in the past! In this post,...
When it comes to changing directions with your business, expanding your technology portfolio can often be considered one of the most challenging transitions. But realistically, making the move to...
Trailhead is a fun (and free) way to learn Salesforce – an online platform provided by Salesforce that opens up access to learn about the technology and build a...
What happens when you refocus the world’s most popular business cloud technology towards the needs of your employees? At its inception, Salesforce was an online CRM platform. In building...
Introduction We’re living in a time of huge digital disruption. As we get to grips with one new form of technology, another rears its head to upend everything we...
Are you like me and loving the new dark modes that are being brought out across different devices? Dark Mode on devices such as OSX, iOS & Android have...
Salesforce Lightning has truly brought a lot of power into the hands of both Admins & Users. Meaning that the layout and experience can be customised to suit groups...
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