Ben McCarthyAuthorBen is the Founder of Salesforce Ben. He also works as a Non-Exec Director & Advisor for various companies within the Salesforce Ecosystem. The latest from Ben Reopening a Closed Case in SalesforceBy Ben McCarthyMay 08, 2014 Solution for Mapping Lead Record TypesBy Ben McCarthyApril 25, 2014 8 Essential Service Cloud WorkflowsBy Ben McCarthyApril 08, 2014 Update Case Status when the customer or agent leaves a case commentBy Ben McCarthyApril 08, 2014 Update Case Status when sending or receiving EmailBy Ben McCarthyApril 08, 2014 Email to Case SpamBy Ben McCarthyApril 08, 2014 Case auto-response workflowBy Ben McCarthyApril 08, 2014 High Priority Case WorkflowBy Ben McCarthyApril 08, 2014 Qualtrics for Salesforce ReviewBy Ben McCarthyMarch 25, 2014 Cloning Child Records in Salesforce – Super Clone AppBy Ben McCarthyMarch 19, 2014 « Previous 1 … 34 35 36 37 Next »