Simon Whight Author Simon is the Platform Technical Architect at Zen Internet, the UK’s #1 ISP. The latest from Simon Insights Into Salesforce’s Shifting Product Strategy By Simon Whight August 28, 2023 Implementing Salesforce Service Cloud – Zero To Hero By Simon Whight May 10, 2023 Why Salesforce Roles Are Trending Towards Specialization By Simon Whight May 04, 2022