SF Ben Webinar
19
Aug

Measuring the ROI & Value of Agentforce: The Pre-Implementation Checklist

August 19, 2025
3:00 PM

Speakers

Jake Wills

Lead Product Manager, Pendo

Ian Gotts

Founder & CEO, Elements.cloud

Ben McCarthy

Founder of Salesforce Ben

Agentforce is rapidly becoming a powerful player in the Salesforce ecosystem, offering new ways to automate and optimize customer and agent experiences. But while the buzz is growing, adoption has been slower than expected. Why? The answer often comes down to one key factor: understanding and proving ROI.

In this practical and insightful webinar, we’ll break down exactly what businesses need to consider before implementing Agentforce. From uncovering the common challenges holding back adoption to rethinking how ROI should be measured in an agent-led automation world, this session is designed to equip you with the clarity and confidence you need to move forward – or to wait strategically.

What you’ll learn:

  • The real reasons behind Agentforce adoption hurdles – and what Salesforce is doing about it.
  • How traditional ROI models fall short when applied to Agentforce.
  • Thoughtful, experience-driven methods to accurately measure ROI with digital agents.
  • When Agentforce is the right solution – and when it might not be.
  • How to craft a compelling, metrics-driven business case for implementation.

Whether you’re exploring Agentforce for the first time or looking to validate your current strategy, this webinar is your go-to resource for getting the ROI conversation right from the start.

Don’t miss this opportunity to gain practical frameworks and insider insights that will shape your Agentforce implementation strategy.