Raju Malhotra

Author

Raju is the Chief Product and Technology Officer at Certinia, serving over two million users across 1,450 enterprises.

The latest from Raju

4 Trends Signaling How AI Is Changing the Future of Professional Services

By Raju Malhotra

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Use Cases to Streamline Professional Services and Customer Success With Agentforce

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The Real Fix to Sales, Service, and CS Team Alignment

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August 13, 2025