SF Ben Salesforce Admin Survey Results 2025: Download Now!

What truly drives Salesforce platform administration? That’s the question we set out to explore with our dedicated admin survey – and now, we’re excited to share the results in the SF Ben Salesforce Admin Report. Featuring insights from nearly 1,000 respondents across 47 countries and 19 industries, this report captures the realities of life as a Salesforce Admin today.

From the skills admins are building to how they’re navigating AI, tools, and career development, this report offers a detailed look at the challenges and opportunities shaping the role. It’s full of valuable data and honest perspectives from those working in the ecosystem.

Our goal is simple: to give voice to the admin community and provide insights that will help you grow, whether that means making smarter decisions at work, gaining confidence in your role, or planning your next career move. Thank you for being part of this journey – we hope you enjoy the read.

“This year’s survey really hit home. Being a Salesforce Admin today means juggling more responsibilities than ever, from automation and analytics to learning AI on the fly. But what inspired me most was the resilience and adaptability of admins across the ecosystem. Yes, it’s a tough role – but it’s also one of the most impactful. Admins aren’t just keeping the lights on – they’re driving innovation from the ground up.”

Christine Marshall, Technical Content Lead at Salesforce Ben

This report was created based on the survey responses of 793 Salesforce professionals. Salesforce Ben retains ownership of this data. If you are a journalist or media outlet and would like to discuss these insights further, please email us at press@salesforceben.com

Thanks to Validity for sponsoring this report.