Welcome to Julys edition of the Salesforce Roundup, looking back on the biggest Salesforce news for the last month. As usual there is no shortage of big news in the Salesforce ecosystem (Including yours truly being accredited with the MVP title!). Salesforce have released information about a product called Shield, Midwest Dreamin’ provided us with exciting presentations and Salesforce the company have surpassed 1 million in donated volunteering hours to charities. Lets take a look at some of these in a bit more detail.
Earlier last month Salesforce announced a new product called Shield, to try and conquer a new part of the market where Security is of the upmost importance. Shield extends the current Salesforce platform to give it an extra level of Security that some organisations need to adhere to before they can even begin looking at a new business system. Shield includes features like further platform Encryption, event monitoring to see who is accessing which data when and further field auditing history that can go way beyond standard Salesforce functionality and provides 10 years of history.
Congratulations to Salesforce! With Marc Benioff’s pioneering 1/1/1 Model, Salesforce donate 1% of their time to charities (As well as 1% product and revenue) and they have surpassed 1 million hours. This is a 1st for any company and is a huge achievement in terms of setting the bar high for other organisations to follow suit. In fact other companies are already taking on this challenge, read more about the 1/1/1 model. What exactly are Salesforce going to do to celebrate? They are donating $1,000,000 to 10 charities in lots of $100,000!
Midwest Dreamin’ took place 9th – 10th of July in Chicago and is the second annual gathering. This event is put on by Mid West Salesforce user groups but hosts Salesforce users, admins and partners from all over the US, it is regarded as one big user group! There are breakout sessions, hands on training, partner presentations and massive amounts of opportunities to network. If you’d like to learn more, MVP Brent Downey has a fantastic write up on his blog.
Gartner has released its annual market analysis on CRM and the results are encouraging for Salesforce and the SaaS market. Salesforce continues to lead not only the SaaS CRM platform but CRM as a whole with 18.4% of the market share, SAP hold 12.1% and with less than half as much as Salesforce, Oracle with 9.1%. It is also encouraging to know that the SaaS market as a whole for CRM is growing and that 47% of all CRM systems are now SaaS based. Find out more in the linked Forbes article.
From yesterday the Agenda Builder is now live! For people like me who are venturing across the world for their 1st Dreamforce, the Agenda Builder is how you plan your experience. By logging onto to your Dreamforce account you can search and enrol in Presentations, Keynotes, Hands on training sessions and any other events that are going on. Once you are enrolled Salesforce will give you your agenda for the week, here you can see what your schedule looks like. Give yourself enough time in between each session to get there (Remember Dreamforce isn’t one conference hall, it takes over a whole city!) and make sure you leave yourself enough time to visit the partner hall and other special zones Dreamforce has to offer. Spaces are filling up fast for sessions so go go go!
The Road To Dreamforce series kicked off in style last month giving un an insight into all things Dreamforce, what we can expect in the coming months and what DF is shaping to look like. The DF gang are now on their 6th episode so if you have missed any out, you have a lot of great content to catch up on. In fact, Salesforce have their own YouTube channel dedicated to Dreamforce, so if you are like me and new to the biggest event in the Salesforce Calendar, make sure to check out the channel to get the most out of the warmup to this amazing event. Here’s one of my favourite videos below covering Admin Success.