Most Wanted Salesforce Features – What’s Coming up on the Roadmap?

You may have heard about the Salesforce IdeaExchange? It’s the platform that allows the Salesforce community to directly upvote which features they want to see as part of the Salesforce product. Involving customers in influencing the product roadmap has been core to Salesforce’s ethos – what better way to develop products customers crave?

IdeaExchange Prioritization takes users’ wish lists and marries them up with reality – how Salesforce product development actually happens and taking complexity into account.

With each prioritization cycle, we celebrate the winners that make it onto the roadmap, which then are added to our roadmap overview. Hopefully, you will spot an enhancement, or two, that you are anticipating!

The Idea Lifecycle

There are two sides to the Idea Lifecycle:

• Ongoing: anyone can submit ideas they think of to the IdeaExchange. Anyone can upvote these.
• Prioritization Cycle: the product managers create a prioritization list from the most-upvoted ideas. Everyone spends their allocated ‘coins’ on the ideas, those that get the most votes go on the product roadmap!

The Prioritization Cycle winners have just been announced and are now ‘in development’ or ‘in pilot’. Here’s what’s new to the upcoming roadmap:

Summer ’22 (~ June 2022)

Report Math Functions

• Idea details
• Idea age: 14 years
• Points retired: 16,710

• Median Summer ’22, and Standard Deviation (TBD), possibly more.
• Median is a very popular request.
• Functions are currently available via a dropdown – Sum, Average, Max, Min – for number fields. The new functions would be added here.

Winter ’23 Release (~ October 2022)

Experience Site A/B Testing

• Idea details
• Idea age: 2 years
• Points retired: 1,020

• Make your approach to layout/styling changes data-driven. “I want to know whether a given change will result in the behavior I’m trying to drive before I introduce the change to all of my users” (said the requester)
• Just as is common practice in marketing, Experience Cloud (formerly Community Cloud) admins and designers will be able to test user interface tweaks with a subset of users before rolling these out to all users.

Spring ’23 Release (~ February 2023)

Pardot Engagement Studio Wait Times

Currently, Engagement Studio can either move on to the next step in the sequence immediately or ‘wait’ for X number of days. This change will enable Pardot users to have more flexibility to set wait times.

• Idea details
• Idea age: 5 years
• Points retired: 7,250 

Content Approvals Using CMS

• Idea details
• Idea age: 12 years
• Points retired: 5,180

• Draft content will be submitted via Salesforce CMS to be reviewed and approved before allowed to go public on an Experience Site (formerly Community Cloud)

Winter ’24Release (~ October 2023)

Limit Increase for Report Subscribes

• Idea details
• Idea age: 6 years
• Points retired: 87,000

• Currently users can only subscribe to 7 reports (previously was limited to 5).
• Subscribing to a report means that users receive updates as email notifications at a specific date and time. Optionally, conditions can be set to only send notifications when certain conditions are met, eg. when the number of records in the report goes above 10.
• “The long term solution will use our headless browser service, which will require rearchitecting the way subscriptions work.”

Full Salesforce Product Roadmap

We have moved all previous ideas that made it onto the roadmap to our ‘full roadmap’ post. When each cycle passes, we will transfer those ideas there.