10 Obscure Salesforce Features

Salesforce being the powerhouse that it is, has a huge amount of standard features that an average Administrator probably won’t get to use in their career. However, it is essential to know about these features to provide the best service your company or client. For… Read More

Sales Cloud Exam Resources

  For anyone looking to take the Certified Sales Cloud Exam, check out all the resources below and my Sales Cloud Guide. Implementation Guides The below are Salesforce Recommended Guides; International Organizations: Using Multiple Currencies Deploying Territory Management Territory Management Decision Guide Implementing Person Accounts Campaign… Read More

Account Validation Rules

Introduction Since launching my website back in May 2014, my 8 Essential Service Cloud Workflows post has been one of my most successful. I’ve received a lot of positive feedback from readers of which I’m very grateful for! My logic behind creating this post was… Read More

Best Data loader for Salesforce

Introduction Getting data in and out of Salesforce is a required skill for any Salesforce Administrator or Consultant. Did you know there are actually quite a few applications to help you do this? Salesforce provide a few different data loaders that have unique applications and… Read More

Top 5 Salesforce Chrome Extensions

There are a huge amount of Apps on the AppExchange, almost one for every possible use you could ever need inside Salesforce. What a lot of Salesforce Users/Admins/Consultants don’t know is that Developers have actually designed some really cool Google Chrome Extensions that are designed to have… Read More

5 Killer Salesforce User Tips

Introduction These Salesforce user tips are things I have noticed over the years as a Salesforce Administrator. No matter what area of Salesforce you use, no matter what staff level you are, entry all the way to CXO, you can utilise Salesforce further than you… Read More