We are finally in 2021! It’s a relief to say that. With the new year here, it’s time to work on the goals we all set for ourselves and get ready to roll up our sleeves and learn some new Salesforce features!
Dreamforce 2020, while virtual, was still able to shed light on where Salesforce sees itself going in the future. Hyperforce and Automation were the key elements that stood out to me from the event, along with the significant acquisition of Slack. With these in mind, I have compiled what I believe to be the top 10 most relevant Trailhead badges, modules and trails to complete in 2021.
First and foremost is the trail all about Slack and how to integrate it with Salesforce to get the most out bringing these tools together.
In line with everything automation, it makes sense to brush up on our Flows skills. This is a link to the full Flow trail, but even focusing on just the Flow Basics is an excellent place to start.
In continuation of the Flow idea, I wanted to include Lightning Flow for Service as it was indicated during Dreamforce that they are putting some energy and focus into expanding the product line in this field.
Next in Automation is our good friend Einstein. While Einstein Analytics will be getting a name change soon to Tableau CRM (due to the acquisition of Tableau in 2019), the tool itself is still as important. It is gaining traction and new developments with every Salesforce release. So be sure to check out this Einstein Analytics basics module
If you fancy yourself an exciting challenge, take a look at that whole trail.
Another topic that came up during Dreamforce this year, was the expansion in Mulesoft technology, so it seems fitting to include a Mulesoft integration project.
If after that Mulesoft project you want to learn more about integrations with other data connectors, you can check out this module.
In addition to all of the things that Salesforce talked about at Dreamforce, I wanted to include a module just for the Admins out there who might be working on their dev skills. This year Salesforce included a SOQL for Admins module that I think is suitable for both Admins and Developers alike.
This next one is for those of you who are still afraid of Lightning; it is time to embrace and accept that Salesforce is moving forward and moving to Lightning for good. This module is for understanding how the Lightning Platform can help with Productivity.
Spring ‘21 will be here before we know it, so if you haven’t already, it’s time to catch up on the Winter ‘21 Release Highlights!
10. Winter ‘21 Maintenance Modules
Lastly, and possibly most importantly are the Winter ‘21 maintenance modules. Three came out at the end of December, and if you hold a Platform Developer 1, Marking Cloud, Platform App Builder, or any of the Designer Architect certifications then these need to be completed by the end of 2021!