New Service Cloud VP & Features

We have a great addition to the Salesforce Service Cloud family (drum roll please),  let us welcome Bill Patterson as the new Service Cloud Senior Vice President and Product Management Leader. Mr Patterson said: “Salesforce is truly a special place” acknowledging the move from Microsoft… Read More

Salesforce Einstein to Power US Bank

The Fifth-largest commercial bank in the United States joined hands with Salesforce to put customers at the center of every interaction and deliver more intelligent and personalized experiences for its banking customers. Salesforce Einstein Analytics, Sales Cloud Einstein and Einstein Discovery will equip U.S. Bank… Read More