The Salesforce AI Breakthrough Explained

Practically everyone in the Salesforce industry is sitting with bated breath waiting for the revolutionary first AI-enabled CRM to materialise. Salesforce announced their first break-through towards that revolution: Text Summarisation. Although the world is still being kept in suspense, this is an exciting leap in… Read More

NEW! The Trailhead Tracker

Just in time for the World Tour, last week Salesforce released some updates about Trailhead (the fun way to learn salesforce). To give you first a bit of context Trailhead was launched first at the beginning of 2014. Now, two and a half years later… Read More

Commerce Cloud – Shopping Index Report

At the end of last month, Salesforce released the Commerce Cloud Shopping report: “This report analyzes the activity of more than 500 million shoppers worldwide to identify trends and changes in shopping activity. It represents the truest picture of shopping today.” They actually run this… Read More

The Future of Banking Report

Salesforce preaches what it teaches, always leading by example. It is an organization armed with great assets like books, reports, videos and a refined clear and powerful message. Just over couple weeks ago Salesforce delivered the ‘2017 Connected Banking Customer Report’. This particular report highlights… Read More