An Introduction to MyTrailhead

I’m now back to normal life, leaving my first dreamforce ever with the feeling of ‘aha! I knew it’, I wonder if Einstein could have predicted my prediction? About 6 months ago Salesforce launched Trailhead Tracker, something that most, if not all, were very excited about,… Read More

New Service Cloud VP & Features

We have a great addition to the Salesforce Service Cloud family (drum roll please),  let us welcome Bill Patterson as the new Service Cloud Senior Vice President and Product Management Leader. Mr Patterson said: “Salesforce is truly a special place” acknowledging the move from Microsoft… Read More

Introduction to Salesforce Platform Events

Nowadays companies no longer work solely with one application, that is where Event Driven Architectures with Platform Events come into play. Platform Events helps to speed up development where generally ‘point-to-point’ integration would slow it down. From Summer’17 Release we get this native feature which… Read More